Service Units
AASHTO has established an arrangement with its AASHTOWare Bridge Management contractor, Mayvue, to offer the opportunity for agencies to acquire special fixed-fee increments or units of contractor-provided service for consultation and support to assist the agency in expediting conversion to the current generic releases of AASHTOWare Bridge Management. During this period, an agency may commit to one or more units of service. The fee for each unit of service can be used to provide for items such as: labor costs, on-site training, follow-up support, and direct/travel expenses. The actual number of hours may vary depending on the AASHTO billing level of the employees involved. Service Units remaining at the conclusion of a fiscal year will be carried forward into the next fiscal year. The number of Service Units carried forward will be adjusted to reflect the subsequent year’s price per unit, but the dollar value of the licensee’s Service Units available will remain the same.
Service Unit Work Plan Development
Service Unit Contractor (Mayvue) is an independent contractor and is solely responsible for all aspects of the performance, delivery, quality and terms and conditions of service they provide to agencies.
AASHTO SHALL NOT BE RESPONSIBLE AND DISCLAIMS ANY AND ALL LIABILITY FOR ANY DAMAGE OR LOSS WHATSOEVER, INCLUDING PERSONAL INJURY, DAMAGE TO PROPERTY, OR LOSS OF BUSINESS OPERATIONS, INFORMATION OR DATA, ARISING OUT OF OR RELATING TO ANY ACT OR OMISSION OF SERVICE UNIT CONTRACTORS, THEIR EMPLOYEES, AGENTS, AND SUBCONTRACTORS.
It is highly recommended that each agency review its service needs with the appropriate AASHTOWare Bridge Management contractor, develop a firm estimate of the number of units required and establish work plans and other terms and conditions of service, including the schedule for delivery, prior to submitting their commitment. Further, the AASHTOWare Bridge Task Force reserves the right to review work plans for Service Unit work to ensure conformance with the guidelines for their use.
This service is not a pre-requisite to license AASHTOWare Bridge Management, nor does it affect in any way the normal support, maintenance, and enhancement services provided under the AASHTO license agreement and normal fee structure for AASHTOWare Bridge Management. Choosing this special offering is strictly the prerogative of an agency. T he intent of Service Units is to offer the opportunity for an agency to acquire special fixed-fee increments or units of contractor-provided service for consultation and support. AASHTO shall serve as facilitator only by accepting the commitment for such contractor-provided services, invoice and receive payment on behalf of the agency and forward the order and payment to the contractor for the appropriate number of units of services ordered.
Further, AASHTO assumes no responsibility or liability for any obligation of Service Unit Contractors, including scheduling or delivery of such units of service. It shall remain the responsibility of the subscribing agency to schedule their individual unit(s) of service and establish any other terms and conditions directly with the contractor.
Service Unit Work Plan Options
These services provide for consultation and support to assist the agency in the implementation of the AASHTOWare Bridge Management products and can include the following:
- Importing data into a single-user database;
- Adding agency-specific fields to the AASHTOWare Bridge Management database;
- Developing custom reports and/or forms;
- Migrating Elements to National Bridge Elements;
- Addressing database issues;
- TAMP and NBI Submittal Support;
- Inspection Program setup;
- Mobile Bridge Inspection configuration, customization, and training;
- Optimizer setup and refinement and/or,
- Specialized training in the use of AASHTOWare Bridge Management.
In general, Service Units should not be used for work involving major new software development by member agencies. Service Units may be converted to provide additional enhancement funding under the guidance of the Task Force. To ensure that ownership issues are resolved, significant development work related to AASHTOWare products and enhancement requests utilizing service units should be reviewed by the Task Force prior to the work being performed. The use of Service Units to perform modifications that change AASHTO product source code must be reviewed and approved by the Task Force. Service units may not be used to provide reimbursement for travel expenses by agency personnel.
Fee for Service Units
This service is offered and can be ordered in unit increments of $11,600, which cannot be prorated and shall be paid upon receipt of the invoice. This fee includes the AASHTO administrative costs. Each service unit provides $10,000 in contractor services.